Yes. No membership fee, no subscription. Create an account and you start as a Gold member.
How do I earn points?+
Shop while signed in to your WELIVE account and you earn 1 point for every S$1 (1.5 points as Platinum). You can also earn bonus points for the actions listed under Ways to earn.
How do I redeem points?+
Sign in and open Rewards in My WELIVE, then choose a reward. You get a discount code you can put straight on your cart. Some vouchers need a minimum spend, shown next to the reward.
Do my points expire?+
Points expire 12 months after you earn them if they are not used. When you redeem, your oldest points are used first.
How do membership tiers work?+
There are two tiers — Gold and Platinum. Gold is automatic when you join. Spend S$1,000 with WELIVE to reach Platinum: you earn 1.5 points for every S$1 and get 10% off everything, applied automatically at checkout when you're signed in.
How do I get my birthday points?+
Add your birthday under Rewards in My WELIVE at least 30 days before your birthday. We'll add 100 points on the day.
Can I refer a friend?+
Yes. Open My WELIVE to see the current referral rewards and share your personal link.
Open My WELIVEWhat happens if I return or cancel an order?+
Points, tier progress or rewards linked to refunded or cancelled purchases may be reversed.
Can I cash out Welive Points?+
No. Welive Points are not cash and cannot be withdrawn.