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Frequently Asked Questions

What is WELIVE Supermarket?

WELIVE Supermarket is a creator-powered online supermarket based in Singapore— where you can discover and shop viral snacks, instant food, and lifestyle products loved by real creators.

Every item is carefully tested, curated, and recommended by real people — not ads — so you know what’s truly worth the hype.

Are your products authentic?

Yes! Everything on WELIVE is sourced directly from verified suppliers, importers, or brand partners.

We work closely with manufacturers to ensure authenticity, quality, and compliance with Singapore standards.

How do you choose which products appear on WELIVE?

Every product on WELIVE goes through a strict curation and testing process.
Our internal team studies market trends, viral demand, and customer feedback, then personally tests and tries every product before it’s launched.

We only list items that meet our standards for taste, quality, and shareability — so you’re guaranteed products that are actually worth the hype.

Where do your products ship from?

All orders are shipped locally from our Singapore warehouse, ensuring fast delivery and freshness.

Some exclusive pre-order or overseas collaboration items may ship from our partner centers — these will always be indicated on the product page.

What are your delivery fees?

We keep things simple and affordable:

  • Standard Delivery: $1.99 (1–3 working days)
  • Free Shipping: For orders above $50 (after discounts)

💡 Tip: Combine your favorite snacks or pantry items to hit free shipping easily!

Payment Methods

Payment methods
Visa
Mastercard
American Express
PayNow
Apple Pay
GrabPay

Delivery Services

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